Baggage Information

Baggage Information

Departing From Singapore

Please review the baggage allowance and restrictions before travelling.
These guidelines help ensure a safe and smooth boarding process for all passengers.

Important Notice – Prohibited Check-In Items

All cargo and commercial items or items that are not adequately packed or bundled for safe handling will not be accepted for check-in at the counter.

Hand-Carried Item (Cabin Baggage)

Maximum 10 kg per passenger

Maximum dimensions: 55 cm × 40 cm × 20 cm

Passengers may carry one small bag through the departure gate within these limits.


Free Check-In Baggage Allowance

Maximum 20 kg per boarding pass

Baggage allowance is not transferable and cannot be combined with other boarding passes.


Excess Baggage Charges

If your baggage exceeds the free allowance:

S$1 per kg for every kilogram exceeding the 20 kg allowance.

Maximum allowable weight per passenger: 40 kg


Maximum Weight Per Check-In Item

30 kg per individual baggage item.

Items exceeding this weight may not be accepted for safety reasons.


Odd Size Items

Oversized or Special Items

S$10 per item up to 20 kg

Examples include:

  • Surfboards
  • Wakeboards
  • Bicycles
  • Long items exceeding 1.5 m in length
  • Large items exceeding 100 cm × 60 cm × 30 cm
  • Items that may pose a safety risk if carried onboard

Baggage Check-In Timing

Baggage Check-In Requirements

All baggage must be checked in at the terminal at least 45 minutes before departure time.

The baggage check-in counter closes 30 minutes before departure.

Passengers arriving after this time may not be able to check in their baggage.

Friendly customer support agent ready to assist with Bintan Ferry Booking

Ready for your Bintan getaway?

Our team of experienced specialists have travelled to hundreds of countries around the world and have decades of experience. Contact us if you face any issues before, during, or after your trip.

Book Your Ferry Now

24/7 Customer Support

Our team of experienced specialists have travelled to hundreds of countries around the world and have decades of experience. Contact us if you face any issues before, during, or after your trip.

Contact Us