Visa Information

Visa Information

It is the passenger’s responsibility to ensure they hold a valid passport, pre-departure testing if applicable, and all required travel documents such as visas, and comply with the entry, exit, transit, or other requirements of the countries they are travelling to.

Passengers may be refused entry into a country if they do not possess the required travel documents. Bintan Ferry Tickets will not be liable for any consequences arising from not having valid or required travel documents.

Travel To Indonesia

1. Passport Requirements

All passengers travelling to Indonesia must have a passport with at least 6 months validity from the date of entry.

2. Visa Requirements

Some nationalities can enter Indonesia without a visa for short visits, while others may be eligible for Visa on Arrival (VOA). Please check the categories below. If you are holding a passport issued by one of the visa-free countries, visa is not required.

No Visa Required Countries

Brunei
Singapore
Laos
Cambodia
Vietnam
Myanmar
Malaysia
Philippines
Thailand

Important Notice

Visa-free entry is generally permitted for tourism purposes only for up to 30 days. Travellers visiting Indonesia for business purposes should apply for the appropriate visa.

Visa On Arrival (VOA)

Riau Islands – 7 Day Visa On Arrival Policy

A new 7-day Visa on Arrival is available for visitors to the Riau Islands at Rp250,000. This visa is only available for purchase offline at eligible Riau Islands entry points.

Conditions:

  • This visa is valid for a maximum stay of 7 days and is non-extendable.
  • The standard Visa on Arrival fee is Rp500,000 for up to 30 days stay in Indonesia, where applicable.

Requirements Before Applying For VOA:

  • Passport with a minimum of 6 months validity and at least one unused visa page.
  • Completed Arrival/Departure card.
  • Confirmed return or onward journey ticket.
  • Prepare the exact amount in Rupiah for a smooth processing experience.

For eligible 30-day e-VOA applications, travellers may apply through the official Indonesian immigration portal: evisa.imigrasi.go.id.

Eligible Countries For Visa On Arrival

A

Albania

Andorra

Argentina

Armenia

Australia

Austria

B

Bahrain

Belarus

Belgium

Bosnia Herzegovina

Brazil

Brunei Darussalam

Bulgaria

C

Cambodia

Canada

Chile

China

Colombia

Croatia

Cyprus

Czech Republic

D

Denmark

E

Ecuador

Egypt

Estonia

F

Finland

France

G

Germany

Greece

Guatemala

H

Hong Kong SAR

Hungary

I

Iceland

India

Ireland

Italy

J

Japan

Jordan

K

Kazakhstan

Kenya

Kuwait

L

Laos

Latvia

Liechtenstein

Lithuania

Luxembourg

M

Macau SAR

Malaysia

Maldives

Malta

Mexico

Monaco

Morocco

Mozambique

Myanmar

N

Nepal

Netherlands

New Zealand

Norway

O

Oman

P

Palestine

Papua New Guinea

Peru

Philippines

Poland

Portugal

Q

Qatar

R

Romania

Russia

Rwanda

S

San Marino

Saudi Arabia

Serbia

Seychelles

Singapore

Slovakia

Slovenia

South Africa

South Korea

Spain

Sri Lanka

Suriname

Sweden

Switzerland

T

Taiwan, Republic of China

Tanzania

Thailand

Timor-Leste

Tunisia

Turkey

U

Ukraine

United Arab Emirates

United Kingdom

United States

Uzbekistan

V

Vatican City

Venezuela

Vietnam

Countries not listed above are required to apply for a visa in advance at the Indonesian Embassy.

Embassy of the Republic of Indonesia in Singapore

Address:

7 Chatsworth Road
Singapore 249761

Office Hours:

Mon – Thu: 8:30 AM – 12:00 PM, 2:00 PM – 4:00 PM
Fri: 8:30 AM – 12:00 PM, 2:30 PM – 5:00 PM

Telephone:

+65 6737 7422

Visa Hotline:

+65 6737 8975

Note: These are guidelines only. Bintan Ferry Tickets recommends contacting the Indonesian Embassy for the most updated information. Visa requirements are subject to change without prior notice.

Travel To Singapore

If you are holding an Indonesian passport and travelling for social visits, visa is not required.

However, all passengers must comply with Singapore entry requirements before travelling.

  • Passport with at least 6 months validity.
  • Sufficient funds for the duration of stay.
  • Confirmed return or onward ticket.
  • Entry facilities to next destination if applicable.
  • Submit SG Arrival Card within three days before arrival, including the day of arrival.

For other nationalities, please check with the nearest Singapore Embassy or visit www.ica.gov.sg.

Note: These are general guidelines only. Please check with the Singapore Embassy or ICA for the latest updates.

Visa Exemption For Singapore Permanent Residents

Singapore Permanent Residents (Blue IC holders) from countries eligible for Visa on Arrival (VOA) are now exempt from obtaining a VOA when visiting Batam, Bintan, and Balai Karimun, Indonesia.

This exemption allows eligible travellers to stay for up to 4 days, counted from the day of entry.

Conditions:

  • Applies only to Batam, Bintan, and Balai Karimun.
  • Maximum stay is 4 days and is non-extendable.
  • For stays longer than 4 days, a Visa on Arrival (VOA) is required.
  • Valid only for Singapore PRs from VOA-eligible countries.
  • Singapore PRs from non-VOA countries are not eligible.
  • Mandatory: Physical Singapore Blue IC must be presented upon arrival.

Important Notice

This exemption is subject to Indonesian government regulations. Passengers are advised to check with the Indonesian Embassy before travel.

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